Note: The products and support items described and linked to from this page are published by EXIN approved ITIL training companies.

ITIL and ITSM Support Resources

This section details a number of the major related commercial items. It will be extended in due course.

The ITIL Toolkit
This is a comprehensive set of materials designed to support learning and implementations. It includes: a detailed guide to ITIL; the ITIL factsheets; an ITIL audit/review kit; a management presentation; other reporting itemss.

ITIL Toolkit

Foundation Exam Sample Questions
This is a downloadable pack of sample questions and answers, designed to support those intending to take the ITIL Foundation Exam.

Exam Questions

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