Source of the ITIL Sets:

The ITIL Service Operation Book

Information & Purchase Page

Buy All 5 ITIL Volumes

Information & Purchase Page

Other Volumes

Our dedicated section of Itil and ITSM books will be opened shortly.

This site is an affiliate of TSO, the actual publishers of the ITIL sets. Purchases of the above are directly from TSO, and the volumes are shipped directly from TSO.

The ITIL Service Transition Book

Service Transition is the third volume in the IT Infrastructure Library. It describes the long term change and release management concepts and practices, offering guidance on transition into a business environment.

Some of the issues and concepts covered include: cultural and organizational change management; knowledge management (KM); control & measurement; and tools & methods. The structure is consistent with the other volumes.

85 (Approx $160)

ISBN 011331048X

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