Course code:
Duration: 2 days
Exam: Included
To attend, you must hold ITIL 4 Foundation certification.
What's Included
This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. The 2 days of training looks at the ‘core’ service management activities involved in the ITIL framework, as well as the ‘creation’ of services as newly covered by ITIL 4. It also covers service performance and service quality and improvement.
Enquire Now
----- OR -------
Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Training Locations at which ITIL 4 Specialist Create, Deliver and Support (CDS) is presently scheduled at: