Course code:
Duration: 2 days
Exam: Included
To attend, you must hold ITIL 4 Foundation certification.
What's Included
This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. The 2 days of training looks at the ‘core’ service management activities involved in the ITIL framework, as well as the ‘creation’ of services as newly covered by ITIL 4. It also covers service performance and service quality and improvement.
Enquire Now
----- OR -------
Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
London is the most populous city of United Kingdom and England. London has become a significant settlement for around two millennia. This town was founded by the Romans who named it Londinium at that time. The old core of this city retains its 1.12 square-mile medieval boundaries. London has referred to metropolis around its core. Greater London is governed by London Assembly and Mayor of London.
London is one of the leading global city in the field of entertainment and healthcare. It is known as the world’s largest financial Centre. It has sixth-largest metropolitan area GDP in the world. London is also known as the world cultural capital. It is the most visited city in the world as measured by International arrivals. There are many Universities of higher education which form the greatest concentration. In 2012, London became the first city to have hosted three times the Summer Olympic Games.
London has a diverse range of cultures and people belonging to different communities living here. It's estimated population was 8,787,892 in mid-2016. Metropolitan area of this city is most populous in EU with 13,879,757 population. Greater London Assembly states the population of the city region as 22.7 Million.
Four world heritage sites are located in London. Other famous landmarks in London include London Eye, Piccadilly Circus. In London, there are various places to visit like galleries, libraries, sporting events. London Underground is the oldest railway network in the world.
Training Locations at which ITIL 4 Specialist Create, Deliver and Support (CDS) is presently scheduled at: