Course code:
Duration: 2 days
Exam: Included
To attend, you must hold ITIL 4 Foundation certification.
What's Included
This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. The 2 days of training looks at the ‘core’ service management activities involved in the ITIL framework, as well as the ‘creation’ of services as newly covered by ITIL 4. It also covers service performance and service quality and improvement.
Enquire Now
----- OR -------
Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Stoke-on-Trent also called Stoke is a city in Staffordshire, England, with an area of 36 square miles (93 km2). Stoke-on-Trent was formed as a confederation of six towns in the early 20th century. It derives it name from Stoke-upon-Trent, where city hall and the railway station were located. The commercial centre for Stoke-on-Trent goes by the name of Hanley while the other four towns are Burslem, Tunstall, Longton and Fenton.
Pottery
The primary industry in Stoke-on-Trent is pottery. Initially, it was a conurbation of industries but now serves as a centre for service industries and distribution centres. Besides pottery, the other leading industries in Stoke-on-Trent are Coal and Steel though the tyre manufacturers have also shown their presence in the area.
Landmarks
The city boasts of a ceramics collection in the Potteries Museum and Art Gallery which is located in Hanley. Two other museums that are dedicated to the heritage are the Etruria Industrial Museum and the Gladstone Pottery Museum. The Wedgewood Museum in Barlaston opened in October 2008 and cost £10 Million.
Sports
Stroke-on-Tent citizens like to play football more than any other sports. It is the home ground for two professional leagues and is one of those small cities which boast of big leagues. The leagues that belong to this city are Stoke City and Port Vale. Cricket is also played in Stroke-on-Trent by the Starffordshire County Cricket Club, Meir Health Cricket Club. It is the Longton ground that is used for cricket venues as the other two venues – the County Ground and the Michellin Ground - are inactive as of now.
Sports Persons
Training Locations at which ITIL 4 Specialist Create, Deliver and Support (CDS) is presently scheduled at: