ITIL® Expert Level

Manage interactions between different stages of service lifecycle

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TOPIC INFORMATION

ITIL® Managing Across the Lifecycle is the final step in attaining ITIL® Expert Certification. You will get complete knowledge regarding strategic design, implementation and management of capabilities and resources that are required in Service Lifecycle. Managing Across the Lifecycle course will help you in combining knowledge of various ITIL® areas in the lifecycle into a single service management strategy. Following are five core publications of ITIL®:

  • Service Design
  • Service Strategy
  • Service Transition
  • Service Operation
  • Continual Service Improvement

 

What are the benefits of choosing this course?

Benefits for you as an individual

In Managing Across the Service Lifecycle, you will learn about the lifecycle approach that is used for managing the services from inception to retirement and also integrating the organisational processes to maximum effect.

After clearing this exam, you will obtain a widely recognised qualification that is ITIL® Expert.

Benefits for your organisation

  • The quality value of service and productivity of staff will be increased with ITIL® Experts within the organisation
  • You will be able to determine the high level of understanding and competency in service delivery across the lifecycle

 

Why choose us?

Become ITIL® certified with our Customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses are delivered in various modes like a classroom, online and onsite.

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ITIL® Expert Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Belfast

Belfast is the capital and largest city of Northern Ireland. It is the second largest on the island of Ireland. On the River Lagan, In 2005 it had a population of 333,871. In 1888, Belfast was granted the status of a city.

Belfast was the main trading point of tobacco-processing, Irish linen, shipbuilding industries and rope-making in 20th century. Harland and Wolff, made the historic ship named as RMS Titanic. It was the world's biggest and most productive shipyard

Today, Belfast is still a centre for industry, as well as the higher education, arts, business, and law, and is the financial engine of Northern Ireland. Belfast suffered during the Troubles but lately has undergone a sustained period of calm, free from the powerful political violence of former years, and substantial economic and commercial growth.

Origins                                                           

Since the Bronze Age, the site of Belfast has been fully occupied. The Giant's Ring, a 5,000-year-old henge, is situated near the city, and the leftovers of Iron Age hill forts can still be seen in the nearby hills. During the Middle ages, Belfast continued to be a small settlement of less importance. John de Courcy constructed a castle on what is now known as Castle Street in the city centre in the 12th century. This was on a smaller scale and not as strategically significant as Carrickfergus Castle to the north. Carrickfergus Castle  was constructed by de Courcy in 1177. The O'Neill clan had a presence in the area.

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