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About Course Information
The ITIL Foundation Bridge course provides the ideal way for those who already hold ITIL Foundation certification to update their knowledge in line with ITIL 4. As a shortened version of our ITIL 4 Foundation training, the course lasts one day and is optimised to take previous knowledge and experience into consideration.
The Learning Curve
The ITIL Foundation Bridge course provides the ideal way for those who already hold ITIL Foundation certification to update their knowledge in line with ITIL 4. As a shortened version of our ITIL 4 Foundation training, the course lasts one day and is optimised to take previous knowledge and experience into consideration.
All the new features of ITIL 4 will be covered, from its main concepts, principles and practices to how it works with other modern IT approaches, including Agile, DevOps and Lean. You will also prepare to take the ITIL 4 Foundation exam after the course.
This training is designed specifically for professionals who already hold an ITIL® v3 Foundation Certification and wish to upgrade to ITIL® 4. This accelerated course focuses on the key updates, new concepts, and terminology introduced in the latest ITIL® 4 framework.
You must hold ITIL V3 Foundation Certification or above before attending.
The key concepts of service management
IT service management definitions
The seven guiding principles
The four dimensions of service management
The ITIL service value system
The service value chain and its elements
The 18 key ITIL practices
Understand the updated concepts, terminology, and structure of the ITIL® 4 framework
Recognise key differences between ITIL® v3 and ITIL® 4, including the Service Value System and guiding principles
Apply ITIL® 4 practices to improve service delivery, collaboration, and business alignment
Explore how Agile, DevOps, and Lean influence modern IT Service Management
Gain the knowledge needed to successfully pass the ITIL® 4 Foundation Bridge exam
Course Highlights
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Duration: 1 Days
Corporate Training
Empower your teams with ITIL® 4 Training aligned to your business goals. Enhance performance, drive efficiency, and scale IT capabilities across your organisation.
Upcoming Batches
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What’s Included
Learn the basics of ITIL® and how to apply and adapt it to your business Learn the basics of ITIL® and how to apply and adapt it to your businessLearn the basics of ITIL® and how t
Digital Delegate Pack
Interactive course
Scenario-based learning
Virtual Classroom Training
Virtual Classroom
You can join live classroom training (virtual) while staying at your home and feel safe.
More Affordable
An affordable way of learning while saving your travel and accommodation expenses.
Expert Instructor Support
A dedicated instructor will be assigned throughout the training, to guide for any issues.
More Convenient
A more convenient way of learning from any location with extra comfort.
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Frequently Asked Questions?
ITIL® 4 Foundation Bridge Training is a condensed course designed for those who already hold an ITIL® v3 Foundation Certification. It focuses on the updates in ITIL® 4, including new concepts like the Service Value System and guiding principles.
This course is ideal for ITIL® v3 Foundation-certified professionals who want to upgrade to ITIL® 4. It suits IT Managers, Service Desk Professionals, Project Leads, and others involved in IT service delivery.
Yes. Delegates must hold an ITIL® v3 Foundation Certification to attend the Bridge Course, as it builds directly on previously acquired knowledge.
Topics include the ITIL® 4 service value system (SVS), guiding principles, service value chain, continual improvement, governance, and key ITIL® practices such as incident, problem, and change management.
Yes, the course includes the official ITIL® 4 Foundation exam, which can be taken online at a convenient time upon course completion.
Yes, this certification is accredited by PeopleCert and recognised internationally as a standard for IT service management knowledge.
You will gain an updated understanding of the modern ITIL® framework, including digital service management, co-creation of value, and an integrated approach to delivering effective services.
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