Course code: ITILFP
Duration: 5 Days
Exam: Included
You can join live classroom training (virtual) while staying at your home and feel safe from COVID-19.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.
This ITIL® Foundation and Practitioner course combines our ITIL® Foundation and Practitioner courses into a five day training session. During the first 3 days, key concepts and terminology of ITIL® and how ITIL® can improve service management will be covered. The final 2 days, you will learn how to apply the continual service improvement approach, adopt, and adapt ITIL® to meet business needs.
Understand the basic terms and its implementation within the orgaisation Our certified instructor will make you understand the concepts by giving real world examples so that you can have a clear picture of the subject Determine the need of adopting or adapting ITIL® within the organsation Enhance the efficiency and effectiveness of ITI® tools and techniques within the business to optimise user experience Get to know about basic concepts, terminologies, key principles and process models of IT Service Management included in ITIL® Foundation There are no prerequisites for attending this course.
The ITIL® Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.
Exam details
The ITIL® Practitioner exam certifies that you are able to adopt and adapt ITIL® guidance and apply it in a real-world context
Exam details
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Dereham also was known as East Dereham. It is a town and civil parish in the English county of Norfolk. It is located on the A47 road, about 15 miles west of the city of Norwich and 25 miles east of King's Lynn. The civil parish has an area of 21.51 km. In the 2001 census, it had a total population of 15,659 in 6,941 households. Later the population raised to 18,609 according to 2011 census.
For local government, Dereham falls within and is the centre of administration for, the district of Breckland. This town should not be mixed up with the Norfolk village situated in West Dereham, which is 25 miles (approx 40 km) away.
Early history
In 1986 archaeologists discovered a Neolithic polished greenstone axe head near the town. Also, a flint scraper and other tools and worked flints were found in local fields during that time. There is proof that the area was occupied during the Bronze Age. Proofs are burnt flints from a potboiler site being found in 1976 and another burnt mound site situated in 1987.
Attractions
Distinguished buildings in the town consist of the pargetted Bishop Bonner's Cottage, constructed in 1502 and the Norman parish church. Windmill was renovated in the year 2013 and a large mushroom-shaped water tower. There is also Gressenhall Museum of Rural Life is nearby. The town also hosts the HQ of the Mid-Norfolk Railway. It runs trains over an 11.5-mile railway track south to Wymondham. Also owning the line 6 miles north of North Elmham and County School Station.
Training Locations at which ITIL® Foundation & Practitioner is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.
