benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

ITIL® Service Strategy

The ITIL® Service Strategy exam certifies knowledge of the Service Strategy stage of the lifecycle, including principles, processes, organisation, and governance. It is taken on the final day of training.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes duration
  • Pass mark is 70%, 28/40
  • Closed book exam

*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready
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  • Service Strategy
  • Defining Services and Market Spaces
  • Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Demand Management
  • Driving Strategy Through the Lifecycle
  • Critical Success Factors and Risks
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ENQUIRE COURSE EVENTS & PRICES

ITIL® Service Lifecycle - Service Strategy Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Leeds

Leeds is a town located in West Yorkshire, England. Leeds is fourth- a most populous urban area in the UK with an estimated population of 2.3 million. Leeds economy is the most diverse economy of UK’s main employment centres. The highest rate of private sector job growth has been seen in this city. The peak ratio of public to private sector jobs is observed when related to other core cities of the UK. Leeds is the major legal and financial centre in the UK after London.

Climate

Leeds has an oceanic climate influenced by the Pennines and the Atlantic. Winters are chilly, cloudy with occasional snow while summers are mild, with moderate rainfall. January is the coldest month with a mean temperature of 3 °C. July is the hottest month with a mean temperature of 16 °C. Temperature below −10 °C and above 30 °C are not common but may occur sometimes.

Government

Leeds city council is the local government district that covers Leeds and the local authority. It is composed of 99 councillors in which three is for every district’s wards. Currently, the council is controlled by Labor. Leeds City Council provides local government services for West Yorkshire as it doesn’t have a county council.

Economy

Leeds has most diverse economy out of all UK’s main employment centres. This city has seen fastest rate of private sector jobs growth out of any UK’s city. Leeds has third largest jobs with 480,000 in self-employment at the beginning of 2015. 23.9% were in finance, banking and insurance, 24.7% were in public administration, education and health and 21.4% were is hotels, restaurants and distribution. Leeds differs most from financial structure of region and nation due to the banking, finance and insurance sectors. In 2011, Leeds worth was Euro 2.1 billion due to financial and services industry. It is the 5th largest in the UK behind Edinburgh, London, Manchester and Birmingham. Economic growth of Leeds raised due to tertiary industries like retail, call centres, offices and media. Subsidiary office of the Bank of England in the UK is located in Leeds. In 2012 GVA for Leeds was recorded at Euro 18.8 billion with entire city region of Leeds generating Euro 56 billion economy.

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Locations Availability

ITIL® Service Lifecycle - Service Strategy Availability

  Training Locations at which ITIL® Service Lifecycle - Service Strategy is presently scheduled at:

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FREQUENTLY ASKED QUESTIONS

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.

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