Course code: IT2938
Duration: 3 Days*
Exam: Included
You can join live classroom training (virtual) while staying at your home and feel safe from COVID-19.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.
ITIL® Service Transition is one of five courses making up the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Transition focuses on the process and practice elements and management techniques required to build, test and implement products and services.
Our Service Transition course lasts 3 days. Through expert tuition, individual exercises, group discussions and mock exams, you will gain an understanding of the core activities and techniques within Service Transition and prepare to pass the Service Transition exam.
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Add value to your business by managing organisational capabilities and resources effectively Monitor and improve the performance of the service transition continuously To implement the new or modified change with the requirements of the business Discover the potential risk and provide measures to overcome its impact on other services To coordinate activities and functions with the team of project, release and change management The course is intended for anybody who has completed ITIL® Foundation. It will be particularly useful to those requiring knowledge of service transition practices, including IT professionals, business managers, business process owners and anyone else involved in an organisation which has adopted or is looking to adopt ITIL®.
The ITIL® Service Transition exam validates knowledge of the Service Transition stage of the lifecycle, including core activities and techniques.
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Enquire Now
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Home Virtual, attend intructor-led classroom course from the comfort of your own home
Training Locations at which ITIL® Service Lifecycle - Service Transition is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.
