Course code: IT2938
Duration: 2 Days*
Exam: Included
You can join live classroom training (virtual) while staying at your home and feel safe from COVID-19.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.
ITIL® 4 Foundation is an entry-level ITIL® qualification that provides an understanding of the main concepts behind ITIL®, including the life cycle stages and the terminology used.
Our ITIL® Foundation 2-day course will equip you with knowledge on how the IT Service Management Lifecycle works and how the ITIL® framework can be used to improve service delivery and capability, all through instructor-led training and class exercises. The course includes the ITIL® Foundation exam, which is taken on the last day of training.
*After completing 2 day of classroom training, there is a flexible Foundation exam online to complete at your convenience.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Understand basic concepts, terminologies, key principles, and process models of IT Service Management that are included in ITIL® 4 Foundation Appreciate the scope and objectives of service design, service strategy, service transition, continual service improvement, and service operations Enhance the efficiency and effectiveness of ITIL® tools and techniques within the business, to optimise user experience Apply lean principles and automate standard jobs to improve the efficiency of ITSM processes Centralise activities and functions to save on cost and time There are no pre-requisites for this course.
The ITIL® 4 Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.
*After completing 2 day of classroom training, there is a flexible Foundation exam online to complete at your convenience.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
The topics you will cover when attending this course are:
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Hinckley
Hinckley is situated in south-west Leicestershire in England. It is the second largest town in the administrative county of Leicestershire. Hinckley is managed by Hinckley and Bosworth Borough Council. It exists approximately at the midpoint between cities of Coventry and Leicester and is near to the big town of Nuneaton in Warwickshire.
Government
Under Local Government Act, 1894 Hinckley became an urban district and covered old parish. After the county review order, the urban district of Hinckley was expanded to include old parishes of Burbage, Earl Shilton, Barwell and most of Stoke Golding. Under Local Government Act 1972, in 1974 Hinckley urban district was eliminated and became an unparished area in the borough of Bosworth and Hinckley. From this time, civil parishes of Barwell, Burbage, Stoke Golding and Earl Shilton have been reconstructed. The major urban area remains unparished.
Education
Major primary schools in Hinckley are Richmond school, Hinckley Parks, St Peter’s Catholic, Battling Brook, St Mary’s Church of England and many more. High secondary schools of Hinckley include Redmoor, Hastings in Burbage, St Martin’s Catholic Voluntary Academy in Stoke Golding and all feeder school for Hinckley Academy. Two Schools in town for age group 10 and 11. There are Further Education College in Hinckley like North Warwickshire and Hinckley College. The other main College in Hinckley is William Bradford. Special school in Hinckley named Goodman Special School provides education to both juniors and seniors having disabilities.
History
From the year 1912 Hinckley had electricity supply. In 1922 war memorial was established. first council house in Hinckley were built at Granville Road in 1913. After that much more was made in the 1920s and 1930s. In the 1930s damaged slums in Hinckley were removed. Later council houses needed to replace them. After 1945 , various new houses were constructed in Hinckley. It includes prefabs built in Middlesfield Lane in 1946-1947. In 1935 Hollycroft Park was constructed. Hinckley urban district boundaries was expanded to include Stoke Golding, Earl Shilton, Barwell and Burbage. In 1937 new police station was built.
Twelve people were killed due to German Bombing during Second World War. Argents Mead was given to council as a gift in 1948. In 1960 new bus station was constructed and in 1962 Edwards Centre was built.
Industrialisation expanded in late 20th century in Hinckley. At Dodwells Bridge various industrial estates were built which include Harrowbrook, Hinckley Fields and Sketchley Lane. In 1972 Concordia Theatre was opened. Hinckley Urban District was included in Borough in 1974. In 1977 new leisure centre was built in Hinckley. In 1978 Health Centre in Hill Street was opened. Britannia Centre was opened in 1981. New RC church that was dedicated to St Peter was constructed in Hinckley in 1933.
In the 21st century, Hinckley continued to flourish. In 2006 Leisure Centre was refurbished. Existing population of Hinckley is 42,000.
Training Locations at which ITIL® 4 Foundation Training is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.
